Business Transactions

We may like to think that animal training and child-rearing have nothing to do with establishing and maintaining business relationships with peers . . . but in some ways they’re not so different.  Puppies and babies and clients are like new love:  happiest when given a healthy set of boundaries and consistent expectations.  Here are […]

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Trying to collect on a delinquent debt is rarely a profitable experience – in any sense of the word. You can prevent time-consuming lawsuits by becoming savvier about choosing the right clients. Your productivity and success will depend on your ability to pre-screen for these problem people so that you don’t take them on in […]

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Post image for Interview with Kat Gordon: The Art of Getting Paid

As Kat Gordon, founder of the mom-centered marketing agency Maternal Instinct knows well, moms influence 85 percent of their household purchases.  There’s an art (and a science) to marketing to mothers.  Being a business owner, she also learned the hard way that there’s an art (and a science) to getting paid by your clients. Listen in […]

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Post image for 5 Essentials for Non-Compete Agreements

Well-crafted employment documents can protect your company from losing employees to the competition. You’ve built a company. You’ve created valuable intellectual property, and you have a great stable of solid clients. You need employees to move the business forward, but the last thing you want to do is spend valuable time and money training your […]

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When we’re growing our business, friends can serve as a great source of referrals. They know us well, trust us, and have no hesitation about recommending us to others. But what happens when a friend makes a referral . . . and the referral is the friend herself? The dynamics of your friendship can change […]

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As seen in… “You build personal wealth with a multi-million-dollar exit,” says Terena Bell, who sold her translation company, In Every Language, just over a year ago. “If you don’t build your business to sell,” she cautions, “you can end up closing your doors, with nothing to show for it.”  No wealth there. That happened […]

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As seen in … Does “play time” or “me time” seem sinful luxury? An informal survey of women business owners indicates that play time isn’t just essential to your health—it can boost your bottom line. According to the U.S. Census Bureau, 99% of all small businesses have 20 or fewer employees, which often means owner-controlled. […]

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A faithful reader of my blog is developing his exit plan from his business of 28 years. He asked if he should use a broker to sell his business or negotiate the sale himself. And, is 20% commission of the sales price reasonable? First, I’m usually in favor of using a broker instead of trying […]

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“Every time I call, it’s a [expletive] debate,” Devon fumed. “And I gotta call every month to get paid. I can’t stand it!” My client, Devon, runs a tech support and solutions business. He’s been grumbling about this business customer for many months. How the company never pays on time. Or follows the “rules” in […]

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I used to get so angry when things wouldn’t work out with a client. You know the type: they get themselves into a mess well before they even come to you and then expect you to clean up the mess, set the world aright on its axis, and realign the constellations . . . all […]

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