Business Transactions

Q.:  I own a small hair salon. A customer recently received services, then said she forgot her wallet and would return later in the day with her payment. She never came back. She has done business with us before but is not a regular customer. What are my steps on how to collect money from […]


I’m often asked by cash-strapped entrepreneurs whether they could “pay” me through barter – exchanging my legal services for whatever it was they were offering. And there’s always a rags-to-riches tale that can be told where the young business owner got her start (and her company got a real boost) because she was able to […]


Post image for Franchises–Where Fools Rush In…

Franchises can be an attractive way to start a business. There’s already a system in place; you know (if you’ve done your due diligence) it’s a proven, profitable model; and the franchisor provides you with ready resources. But “fools rush in where angels fear to tread,” said English poet Alexander Pope. And franchises can be […]


Post image for Turning Contract Mistakes into Manna

This past weekend, my husband and I were putting up the last of the wall hutches for a new home office in our apartment and needed to drill holes in the wall in order to mount them. We sought advice from an expert at the hardware store and followed the advice to the letter. What […]


Post image for How to Price What You Sell

“What should I charge?” It’s a perennial quandary that crops up for virtually every entrepreneur. It’s also an area where women entrepreneurs tend to undervalue what they offer, so they run into two problems: They don’t adequately convey their value proposition to clients, so they have trouble attracting them in the first place. As they […]


Post image for How Do You Handle Customer Service?

They say that the key to happy clients is to underpromise and overdeliver.  But I just returned from an absolutely AMAZING 5-day workshop in L.A. given by Peak Potentials, called Train the Trainer 1 (How to Earn $20,000 a Weekend Teaching What You Love), which turns that adage on its head.  Peak’s approach is to “promise big […]


Post image for Is Your Word Your Bond?

The business law advisor gives you the simple solution to making verbal agreements. What’s this about a simple solution to verbal agreements? Who says there’s a problem? As a lawyer who has had to litigate contract cases involving verbal agreements, I say, “I do.” Do you remember playing the game “telephone” as a kid, where […]


Post image for Working Wiggle Room into Your Deadlines

Don’t ask me where the time has flown!My computer crashed on Friday the 7th, so my trusty tech support, ZEI Ltd., commandeered the machine for the day.Over the weekend, I celebrated my brother and sister-in-law’s wedding anniversary with them.Monday was filled with doctor’s appointments, and Tuesday and Wednesday disappeared in a haze of meetings and […]


Post image for How Entrepreneurs Should Write a Business Contract

I don’t advocate that entrepreneurs treat their legal work as a DIY project. And neither does California attorney Nina Yablok. But in her post, “How to Write a Contract,” she gives some great pointers in how to get the ball rolling so that your attorney has less rewriting to do (which can then save you money). […]


When titans of industry pass on or resign, as Steve Jobs from Apple did recently, there’s usually a flurry of speculation about the business succession plan. Who will take over? Will they have the same creativity, moxie, or charisma? Will the change be good for the company? Did the stock price go up or down? […]

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