Disputes

My college roommate, Jenny, called me at the end of an aggravating day at her graphic design firm – to vent. “I wasted the entire day trying to chase down customers who owe me money,” she said. “I’ve called them on the telephone. I’ve sent e-mails and letters. I’ve even met with some of them […]

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Like many things, the short and obvious answer to the question, “can ailing business partnerships be fixed?” is . . . it depends.  It depends on why the partnership is reaching a rough patch, whether this is something that happens with regularity, and the extent to which the partners are willing or able to make […]

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The Thursday morning started calmly enough. In the office early, a fresh cup of steaming coffee by my side, I was ready to dive into the day’s work. Then “Alice” called. The wife of a client I had served in a small matter several years earlier, she had an urgent situation: she needed to sell […]

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A key factor in getting paid by your clients is taking on the right clients to begin with. Yet, even assuming you’ve figured out your target market and what you can provide, there emerges that indispensable factor in client – and indeed all – relationships: gut instinct. What does your gut tell you when you’re […]

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It’s not just business partners that can be unscrupulous, as the article “9 Ways to Keep Hucksters, Schucksters, and Slimeballs at Arms Length When Starting Your Own Business” deftly points out.  There are creepy clients, promise-the-moon marketers, and flaky vendors who are out there, ready to infect the naive with their less-than-full-integrity way of conducting […]

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Post image for New Exposure to Employee Retaliation?

It probably passed unnoticed by most people, but the Supreme Court handed down a decision recently that raised more than just a few eyebrows in the legal community. In the case of CBOCS West v. Humphries, a black manager at a Cracker Barrel restaurant filed suit under the Civil Rights Act of 1866 (now codified […]

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If you don’t want to get stiffed, know ahead of time how you plan to collect on overdue receivables. In any economy, there’s only one thing worse than not having work to do. That’s spending the time and effort to do the work . . . and still not getting paid. Frankly, I’d rather be […]

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In a question that seems more appropriate for The Ethicist (the New York Times Sunday Magazine’s Q&A column on ethical issues), David Eddie from the Globe and Mail presents the following scenario: [After 15 years of slaving in someone else’s business], about a year ago, I convinced a colleague to quit and team up with […]

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I’m about to give my teleseminar, “Help! My Partner’s Driving Me Crazy!: Building and Maintaining Effective Business Partnerships” . . . and came across “My Partner’s Not Doing Enough Work!” — which is certainly a factor that could drive you crazy!  Written by a self-confessed INTJ (haul out your Myers-Briggs personality grid to refresh your […]

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Post image for Web Design Legal Horrors

Few aspects of marketing are as crucial to a company’€™s identity than its website. And fewer marketing vehicles can become as much of a money pit and time suck as . . . a website. It’€™s a never-ending process of evolution, a frustrating “€œwork in progress.” Just when you think you have it figured out, […]

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