ideal clients

We may like to think that animal training and child-rearing have nothing to do with establishing and maintaining business relationships with peers . . . but in some ways they’re not so different.  Puppies and babies and clients are like new love:  happiest when given a healthy set of boundaries and consistent expectations.  Here are […]

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“Properly trained, a man can be a dog’s best friend”, said Corey Ford, the 20th century American writer. And properly trained, well-behaved clients can be your best friends, too. We all have them: the clients we love to hear from or speak to, with whom we share laughter and fun and intimate stories – whose […]

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What makes for a great tuna fish sandwich? No doubt, tuna fish is in the eye (or the palate) of the beholder . . . but if I’m the one doing the beholding; I’ll tell you what I like. Not too dry; not too gloppy. Finely chopped – almost pureed. A little celery, but not […]

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