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10 Tips for Developing Great Clients

10 Tips for Developing Great Clients

By Nina Kaufman, Esq.

“Properly trained, a man can be a dog’s best friend”, said Corey Ford, the 20th century American writer. And properly trained, well-behaved clients can be your best friends, too. We all have them: the clients we love to hear from or speak to, with whom we share laughter and fun and intimate stories – whose work we love to do and whose last-minute request is never an imposition. And then there are the clients, the sound of whose name alone makes you pray fervently for escape, be it in the form of body cast, coffin, or deserted island with no electricity (hence, no cell phone or email). While we like to think that animal training and child rearing are experiences totally unlike establishing and maintaining business relationships with peers . . . in some ways they’re not so different. Puppies and babies are like new love: happiest when given a healthy set of boundaries and consistent expectations. Here are 10 tips for making sure that your clients are giving you the respect (and the payments)…

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Nina Kaufman

Flying solo doesn’t have to mean going it alone.

I’m Nina Kaufman.

I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.

With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.

And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.

I can’t get those 12 years back. That’s why I have made it my mission to ensure that business professionals like you can become wise and discerning leaders, build a solid business, and live your best life.