October 26, 2020
As a professional service provider, there are few things more frustrating than trying – and wanting – to serve your clients … … and then get NO response from the client when you need information to do your job. So what can you do when a client “ghosts” you? In this short video, I outline a few simple steps that solo and small firm owners can take to get perspective and develop a plan of action: In a nutshell: Realize in 9 times out of 10, it’s not about you Use definitive language when enforcing deadlines Inform the client how delays will affect the project and costs To dive deeper on the exact steps to handling clients with skill, check out my new business tool called Keep 100% of Your Fee. It’s designed to show consultants, creatives, and independent business professionals how to keep clients on track, manage expectations, and avoid unpaid work… … so you can earn the full fee you deserve Discover more at => KeepYourFullFee.com Interested in working with Kaufman Business Law?…
Continue Reading“I. Don’t. Have. Time. To. Grow. My. Business,” said Mark through clenched teeth. I could hear the frustration in the clipped tones. The resentment. The weariness. Trying to keep a lid on it all. And…
Read MoreSatisfied customers don’t grow on trees, ripe for the picking. Yet without them, your company is doomed. Most businesses models rely on repeat customers, customer referrals, or at least, the credibility of satisfied customer testimonials. …
Read MoreQ.: We are setting up key man insurance policies, and one of the spouses asked whether the business could pay for the family’s term life insurance policy as a benefit from the business. Can a…
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I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.
With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.
And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.
I can’t get those 12 years back. That’s why I have made it my mission to ensure that business professionals like you can become wise and discerning leaders, build a solid business, and live your best life.
