October 8, 2013
The first time it happened, I was shocked. (Okay–naïve too, but shocked). “What did I do wrong?” I wondered. “Wasn’t the client happy with the service I provided? After all, I swooped in, saved the day, and got them their pound of flesh. What’s going on?” It happened to me several times despite my best precautions. It happens because we are basically trusting people. I’ve had clients who paid my invoices like clockwork again and again suddenly disappear without paying their last bill. Past performance, while an indicator of the future, is not a guarantee. How can you minimize the chances that you’ll be cheated? Here are a few suggestions: You Have to Have a Plan Expect to have past-due receivables and be prepared with a plan to recover your fee. Part of your plan involves setting out your terms in advance and inserting collection terms into your services contract. While that still doesn’t guarantee payment, it makes your case easier to prove in court if it gets to that point. Outside of your contract,…
Continue ReadingCollaboration. Leveraging resources. Alliances. The new business model in tough economic times is all about “partnering,” and nowhere do those issues get played out with greater intensity than with business partners. Millions of entrepreneurs have…
Read More[Although I originally wrote this article as “Customer Service 101 for Lawyers” [GP/Solo Magazine (American Bar Association), Jan/Feb 2008], there are a number of lessons that apply to small businesses in general. Read this 5-part…
Read MoreIt surprises me how many business owners have knee-jerk reactions about choosing a business partner, instead of thinking long and hard about who would really be the right fit for them (then again, how many…
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I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.
With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.
And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.
I can’t get those 12 years back. That’s why I have made it my mission to ensure that business professionals like you can become wise and discerning leaders, build a solid business, and live your best life.
