How Are You Welcoming Your New Clients?
- August 6, 2020
What is it that makes clients feel welcome … and want to go back to you? It involves more than just handing out coffee mugs with your logo on it. It’s about a welcoming experience.…
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November 25, 2020
“I only want to focus on 3 things,” says Caryn. “But who will do the rest?” Burned out, tired, and constantly pulled away from her family, Caryn Kopp reached her limit. Her company, Kopp Consulting, helps clients get new clients. Get meetings with high-level corporate decision-makers. So successful, she was continually being squeezed. Because she did it so well. But how could she teach what she knew intuitively—her sales messaging skills—to others? Drawing that line in the sand got her thinking. About evolving into being a leader of her company, not just the lead “doer” of her company. When would now be the time for you to start thinking that way, too? Listen in as Caryn shares: When she knew it was time to bring on other staff How she sorted through the hiring dilemma of “pay less and train more” or “pay more and train less” The “Moment of Yes”—how she got to the heart of her sales messaging process, and found a way to scale it What choices she’s making to systematically get…
Continue ReadingWhat is it that makes clients feel welcome … and want to go back to you? It involves more than just handing out coffee mugs with your logo on it. It’s about a welcoming experience.…
Read MoreOK, I’ll confess that my feathers are a little ruffled today (maybe a case of a bad nights sleep), but seeing Guy Kawasaki’s Top Ten (Sixteen) Lies of Lawyers just stuck in my craw. I…
Read MoreOkay, I get it. We’re a big ticket item. We come with a bad reputation. We can be nasty and ugly (although I’m kinda cute) and speak in a strange jargon . . . where…
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I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.
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