Are You “Open for Business” If You Get Hurt?
- February 3, 2021
We had a huge snowstorm here in the Northeast just before the 2020 Christmas holiday. So my husband, Joe, and I went to visit my mother and make sure she was safe… … and Joe…
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December 31, 2020
When the going gets tough, the tough take a close look at how they handle their clients and customers. Who’s generating a less-than-fair fee for you? Who makes you cringe when you hear their voice on the other end of the line? Who’s always finding a way to drag out the payments? Yes, there is something worse than having no work to do. It’s working your butt off for someone who doesn’t appreciate your talent and stiffs you for the fee. But the problem isn’t just with the annoying client. As the old cartoon character Pogo famously said, “we have met the enemy and he is us.” Where can we take some responsibility for how we’re handling our clients? We can start by looking at where some of our client relationships went awry. As I mention in my article, “Isn’t It Time You Kept 100% of Your Fee . . . Every Time?” on WomenandBiz.com, make the time to write down all the different causes of client dissatisfaction. This could include: The price being higher…
Continue ReadingWe had a huge snowstorm here in the Northeast just before the 2020 Christmas holiday. So my husband, Joe, and I went to visit my mother and make sure she was safe… … and Joe…
Read MoreAs you probably know, one of the great advantages for businesses in outsourcing to independent contractors is that they don’t have to pay the whole array of taxes that they do for employees. The IRS…
Read MoreListen to the Episode Below: How to Hire Employees without Getting Sued You know you can’t do everything—yet, “it’s so hard to find good help these days. Especially when hiring an employee feels no safer…
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I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.
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