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Top 5 Tips for Developing Well-Behaved Clients

Top 5 Tips for Developing Well-Behaved Clients

By Nina Kaufman, Esq.

We may like to think that animal training and child-rearing have nothing to do with establishing and maintaining business relationships with peers . . . but in some ways they’re not so different.  Puppies and babies and clients are like new love:  happiest when given a healthy set of boundaries and consistent expectations.  Here are the top 5 tips for making sure that your clients are giving you the respect (and the payments) that you deserve to receive! 1.  Start training your clients early on.  Set the standard from the beginning, especially when it comes to your expectations for payment.  It helps to have these set out in a written agreement with them so that there are no surprises.  While “old clients can be taught new tricks,” what’s learned earliest is often learned quickest and easiest.  Moreover, the more long-standing the clients, the more likely that their bad habits will need to be “un-learned”. 2.  Make sure your requests are clear.  I have heard complaints from entrepreneurs that some clients can be “stubborn” and “refuse to…

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Nina Kaufman

Flying solo doesn’t have to mean going it alone.

I’m Nina Kaufman.

I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.

With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.

And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.

I can’t get those 12 years back. That’s why I have made it my mission to ensure that business professionals like you can become wise and discerning leaders, build a solid business, and live your best life.