Business Transactions

Post image for Mishandling Clients: How We Become Our Own Worst Enemy

 When the going gets tough, the tough take a close look at how they handle their clients and customers. Who’s generating a less-than-fair fee for you? Who makes you cringe when you hear their voice on the other end of the line? Who’s always finding a way to drag out the payments? Yes, there is […]

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When the relationship’s not working, it’s time to cut the ties. It’s 11 o’clock on a Friday night, and you’re furious. Once again, a major client has called at the last minute and needs you to finesse a campaign. A campaign that absolutely, positively has to launch on Monday. Come Monday, the campaign is done and […]

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Post image for The Customer Is Never Wrong — But Is It the Wrong Customer?

“Can I talk to you personally?” asked Linda. She seemed a little hesitant, so after we ran into each other at a networking event recently, we sat down over coffee. Linda had given some marketing work to a mutual colleague, Ingrid, whom I’ve known for many years. “I have to tell you that, categorically, I […]

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Post image for Letters of Intent: A Tricky Legal Tangle

You can’t be a ‘little bit pregnant’; can you have a legally non-binding agreement? Full-blown written contracts can be such a chore, can’t they? Especially when you’re at the initial “exploration” stages of a business negotiation. You’re not ready to close a deal–you need more time to work things through and conduct your due diligence–but […]

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Post image for More on NDAs–From an Angel Investor

I first met David Greer, angel investor and entrepreneur, when he weighed in on my Business Partnership Central blog on the importance of having a written shareholders’ agreement–and how that freed him up (when he sold out his interest) to sail the Mediterranean for two years (drool). Now he offers some handy insights to follow up […]

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Post image for Downloading Contracts from the Internet

“Can I? Can I?” I hear you asking. Well, you’re asking the wrong question. The issue is not whether you can download your client contracts from the internet, it’s whether you should.  And once you do (because you know you’re going to do it, right?), how can you get the best use out of doing so? Downloading […]

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Post image for How to Speed-Read a Non-Disclosure Agreement

Non-disclosure agreements (NDAs) have many uses. You may have a fabulous idea and want to protect it as you share it with potential investors. Or you may be on the receiving end of one, as this article, “How to Speed Read an NDA,” anticipates.  Written by my colleague, IP attorney Terence Church, Esq., the article gives you […]

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Need to terminate? Take these five steps first. They say that “breaking up is hard to do,” and that certainly applies to giving an employee the heave-ho. Few business owners relish the conflict, the guilt and the fear of reprisal that often accompany the act of firing an employee. But sometimes you reach the point […]

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Post image for How Independent Contractor Agreements Protect Your Pocketbook

If you’ve been reading between the lines at all regarding the state of our economy (and, in particular, our government treasuries), you’ll be very much aware that state and local governments need money. Need our money. Need millions and billions and trillions of dollars of it, in particular. In order to avoid bankrupting themselves, governments […]

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Post image for How Business Tenants Can Reduce Operating Expenses

Wells Fargo just released the latest in its series of webcasts for small business owners.  Titled “Cost Saving Real Estate Strategies for Your Business,” it features moi, in a scintillating, not-to-be-missed discussion of how tenants can reduce their lease expenses.  I’m joined by co-panelists Brad Blackwell and Jagdeep Dayal of Wells Fargo, Emily Fu of […]

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