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If I Push Too Hard To Get Paid, Will I Lose My Client?

If I Push Too Hard To Get Paid, Will I Lose My Client?

By Nina Kaufman, Esq.

Are you having trouble getting paid? Afraid to push too hard to collect on this debt?  It’s a common scenario for small business owners.  And as I’ve said in my program, “How to Train Your Clients to Pay You,” the only thing worse than having no clients is working like a dog and not getting paid. For example, you may have fond memories of doing business with Client X on various projects.  For years, you had good chemistry, and when you heard their voice on the phone (or email address in your inbox), you felt your spirits rise. They helped fill your pipeline. You got paid. Now, though, when you send invoices, you don’t hear ka-CHING in your cash register; you hear crickets. Your phone calls go unreturned. The unpaid balances continue to mount. Here’s the dilemma:  if you push hard to get paid (such as by pursuing collection, start a lawsuit, or file a lien), you run the risk of alienating the client to the point where they’ll never do business with you again.  But if…

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Nina Kaufman

Flying solo doesn’t have to mean going it alone.

I’m Nina Kaufman.

I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.

With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.

And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.

I can’t get those 12 years back. That’s why I have made it my mission to ensure that business professionals like you can become wise and discerning leaders, build a solid business, and live your best life.