November 1, 2020
When the relationship’s not working, it’s time to cut the ties. It’s 11 o’clock on a Friday night, and you’re furious. Once again, a major client has called at the last minute and needs you to finesse a campaign. A campaign that absolutely, positively has to launch on Monday. Come Monday, the campaign is done and the client is pleased. But you’re not. You muse over strong coffee, “Is it time to fire this client?” When to Fire Deciding to fire a client is never easy, but the reason is simple: You’re deeply unhappy. Dissatisfaction can stem from several factors: No. 1: The client owes you money or repeatedly pays v-e-r-y late. ‘Nuff said. No. 2: The client drives you crazy. Like always calling at the last minute. Or mismanaging his business. Shilonda Downing, who runs Virtual Work Team in Flossmoor, Ill., dropped a client who repeatedly dumped on her the sales work his lazy brother-in-law (his director of sales) was supposed to do. “I offered to find sales staff for him, but he wouldn’t budge.” Micromanagement…
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I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.
With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.
And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.
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