July 16, 2018
I’m too busy. Clients come first. It’s too tedious. I’m intuitively creative—I don’t have a process. What’s your excuse for not writing down your business systems? (C’mon, everyone has them). But what if I told you that written procedures could make you wealthy? Does that make them more enticing? Here’s how: 1. Returning clients. Clients love consistency. That’s a key lesson I learned from Michael Gerber’s The E-Myth Revisited (a classic! Must-read!). Systems = consistency = returning clients = recurring revenue. Recurring revenue = wealth. 2. Clients pay faster. The longer you wait to invoice, the less likely clients pay. Having a system for sending invoices timely, regularly, and with greater clarity means money in your pocket faster. Which = wealth. COROLLARY: A documented system for following-up on late invoices takes the personal element out of it. You’re not trying to be a hard-ass. It’s simply “company policy.” 3. Protection against defection. My client, Jack, ran a consulting firm. He turned over client services follow-up to Sandra, who did it really well. When she left abruptly for…
Continue ReadingWhen I first heard David Greer’s story, I started to salivate. Not at the acrimony that created the situation, but at the end result: a two-year Mediterranean cruise with his family! But it could not…
Read MoreYes, legalese is its own language. Like the Latin spoken at the Vatican, it’s truly understood only by a few. So for the rest of us, here’s a handy definition of a term relevant to…
Read MoreWhere’s your focus? Is it in “just get through today?” Or do you have a real strategy you’re working? One year, it took 3 smack-me-in-the-head-with-a-brick experiences to get the lesson of focus, and to apply…
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I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.
With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.
And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.
I can’t get those 12 years back. That’s why I have made it my mission to ensure that business professionals like you can become wise and discerning leaders, build a solid business, and live your best life.
