Tag Archives: scalable business

Preparing for a rush of clients

My client, Cate, runs a graphic and web design firm. On a recent consulting call she complained, I feel like…

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What keeps customers coming back?

A customer comes to your business. They engage your services to solve their problem. What keeps them coming back, though,…

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What do open invoices say about your business?

What do open invoices say about your business? Brian Tracy once said, All business is people business. That’s because businesses…

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When short-term decisions conflict with long-term values

At a recent networking event, I spoke about the importance of strategic planning. How it keeps you focused on your…

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The black hole of most strategic plans

As Seen In … My client, Mike, is a busy entrepreneur. Whirling around like a Tasmanian devil traveling to client sites.…

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How to run a successful business

I was sitting with my client Miriam over cocktails, a couple of weeks ago. She was having challenges growing her…

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Missing the boat without a backup plan

It’s zero five hundred. I’m waiting for a prearranged taxi to chauffeur me to Command Naval Surface Forces Headquarters on…

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This one tactic can make you wealthy …

I’m too busy. Clients come first. It’s too tedious. I’m intuitively creative—I don’t have a process. What’s your excuse for…

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Clever people and grocers …

As Seen In …   … they weigh everything. ~ Zorba the Greek So do my clients when it comes…

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What can you STOP doing?

The best strategic plan addresses what you can stop doing. That’s counterintuitive, especially for small businesses who grasp at any…

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