May 3, 2017
Listen to the episode below: Ever have a day when you’re interrupted so often by employees complaining about each other that you can’t get any work done? And you start to wonder, “Who do they think I am … their mother (or father … or babysitter)?!? Why can’t they all just get along … and do it without my having to hover over them like a helicopter?” In this interview, Chief Resolution Officer Nance Schick, Esq. addresses the different ways you can encourage employees to figure it out for themselves and resolve conflicts powerfully so that you’re not the one “playing umpire” all the time. Tired of being the only “firefighter”? How to better engage employees so they understand why you want them to do what they do. Ways to check in for conflicts before they become an unholy mess (especially if you have hired or delegated on the fly) Why normal approaches (that is, blame and shame) don’t successfully resolve these issues Do you take for granted that an employee is “in your head”?…
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