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When to Close the Barn Door (on Delinquent Clients)

When to Close the Barn Door (on Delinquent Clients)

By Nina Kaufman, Esq.

My college roommate, Jenny, called me at the end of an aggravating day at her graphic design firm – to vent. “I wasted the entire day trying to chase down customers who owe me money,” she said. “I’ve called them on the telephone. I’ve sent e-mails and letters. I’ve even met with some of them in person. But do I get my money? N-o-o-o-o. I get hot air, or no response at all.” She paused for a moment, then continued: “Nina, how can I get these people to pay me? Does it make a difference that I didn’t have a written agreement?” Hearing my sigh, she added, “I’m afraid to ask: how much will it cost me to get you involved? Is it even worth it?” Unfortunately for Jenny, as I told her, she wants to close the barn door after the horse has gone. It’s easier to get paid when your customer relationship is active than when you have finished your work and the client is already showing signs of slow – or no…

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Nina Kaufman

Flying solo doesn’t have to mean going it alone.

I’m Nina Kaufman.

I know first-hand that running a knowledge-based service business has unique challenges. It’s so much easier when you have an advocate in your corner. Over the past 25 years, I’ve worked with thousands of New York business professionals who want a legal advisor to guide and support them as they navigate the business world.

With wide-ranging experience as a business attorney, strategist, and media authority, I bring the added power of a business lens to the legal issues my clients are facing.

And because I’ve been a business owner myself, I’ve lived through the soaring highs and devastating lows – like when my first law firm failed. So I understand what’s involved to serve great clients, detect business risks early and build a true legacy.

I can’t get those 12 years back. That’s why I have made it my mission to ensure that business professionals like you can become wise and discerning leaders, build a solid business, and live your best life.