Tag Archives: standard operating processes

Howie Jacobson has a great article on “Gratitude as a Business Strategy.” Read it. I wish I had written it.…

Originally seen in What’s in it for me? I don’t see enough business owners asking themselves that question. They’re…

Did you ever lose a client when you thought you’d done nothing wrong? Sure, you can understand it if you…

Have you ever gotten excited about a business goal … only to find your enthusiasm wore off after a few…

When you really think about it, negotiating isn’t that hard. It’s simply a process where each side wants to get…

I ran the Tunnel to Towers 5K race this past weekend. It’s one of a number of 5K (3.1 mile)…

I love Fall. Back-to-school time. School supply shopping. Fond memories of walking across my leafy green Wellesley college campus with…

Do you ever reach the end of a day and have no idea where the time went? Have a to-do…

Look up the word “chaos” in the dictionary, and you’ll probably see a picture of a small business owner. Fighting…