Blog Posts

Extending Credit to Customers

More naches and brag–this time on the issue of extending credit to customers. See Melanie Lindner’s piece in Forbes.com on…

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You Are What You Eat . . . and Other Lessons for Entrepreneurs

Like Josh Mullineaux, I was bombarded with messages as a kid, cautioning me to think about my actions:  “You are what…

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Basic Training: M is for When ‘Member’ Shouldn’t Mean ‘Owner’

People are getting smart about creating communities online. If you can get people to join, and you provide a benefit…

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The Solopreneur’s Business Succession Plan

When titans of industry pass on or resign, as Steve Jobs from Apple did recently, there’s usually a flurry of…

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How Kickball Applies to Strategic Alliances

The ways to part company, the what ifs, and the how’s relating to “exit strategies” for business partnerships, strategic alliances,…

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What kind of business licensing do I need to launch my creative content studio?

Q.:  I have a great deal of creative content that is produced in-house, all copywritten materials owned by my company. …

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Customer Service 101: How to Keep Your Clients Happy, Part 5

Customer Service 101 for Lawyers involves more than just doing legal work.  It includes: Choosing clients who are the right…

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Customer Service 101: How to Keep Your Clients Happy, Part 4

We noted in the previous post why communication plays a vital role in keeping customers happy. But if communications requires…

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10 Boneheaded Reasons to Get Sued for Breach of Contract

You provide your services 7 weeks late without explanation You don’t have the expertise to do what the client wants…

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Paying Back Private Investors

Any time you accept money from someone else to help your business grow, you should put that relationship in writing.…

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