Blog Posts

An Independent Contractor By Any Other Name . . . .

In light of our just-celebrated Labor Day, I thought I’d share a little something about the dangerous games that small…

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Customer Service 101: How to Keep Your Clients Happy, Part 3

We noted in the previous post on competency why you need to resist the temptation to be all things to…

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Customer Service 101: How to Keep Your Clients Happy, Part 2

We noted in the previous post that the three “C’s” of good customer service are competency, communication, and creativity. Are…

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What Can You Get For Your Business?

Maybe you’ve only just started your business or are not ready to sell it just yet. But don’t you ever…

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Key points for any strategic alliance agreement

In my LinkedIn Discussion group, Successful Business Partnerships, my colleague, Marian Banker brought to light an article by Ivan Hoffman, Esq.,…

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The Perfect Agreement?

When entrepreneurs start their businesses, they have a number of “Holy Grails” in mind. One of them is being able…

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Customer Service 101: How to Keep Your Clients Happy, Part 1

[Although I originally wrote this article as “Customer Service 101 for Lawyers” [GP/Solo Magazine (American Bar Association), Jan/Feb 2008], there…

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Partnership Q&A: Time to get out . . . or get more $$?

Q. I am a founding partner in a 15-year business.  All 3 partners work in different capacities at our business.…

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When Is A Freelancer an Independent Business?

Ummm, virtually all of the time . . . ! However, they tend to operate as sole proprietorships, which has…

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An Innovative Approach to Splitting Equity

When two people start a business together, it’s tempting to say, simply, that they should be 50/50 partners.  But, as…

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