Blog Posts

Where Can I Get an Umbrella Hat?

It’s all fine to automate and be online, but sometimes, success requires a personal touch. More lessons from the UK…

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Completely Satisfied Customers: Dreamland or Doable?

“Completely satisfied customers” seems to be a perfectionist standard of mythic proportions.  But Joe Calloway on FuelNet reveals that there…

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Don’t end up in the County Clerk’s basement

Imagine: You’re standing at a computer terminal in the basement of the County Clerk’s Office. Wondering if you’ve fallen into…

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Efficiency Leafletting

Any number of factors can slow down your business processes. Are you delivering your product or service to your clients…

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A Strategic Alliance in 3-D

According to a press release issued last week, Intel Corporation and DreamWorks Animation SKG, Inc. announced the formation of a…

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What Do Small Businesses Want?

It’s deja vu all over again. Or nothing new under the sun . . . ? If you read the…

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Question Time

The British excel in verbal fisticuffs. Could our political debates benefit from their seemingly transparent and direct approach? More, on…

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DIY and Fail

If you ever watched cheesy Saturday afternoon B movies featuring the Hydra—the many-headed mythological sea serpent—you’ve seen an image of…

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What can you learn from Bill the Bull?

Bill the Bull stares at me with brown glassy eyes. He sits forlornly in the middle of a large, padded…

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How to Find the Perfect Business Partner

How to find the perfect business partner?  Well, that’s kind of like finding the Holy Grail, isn’t it?  A long,…

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