Sadly, Your Company Must Have a Collections Policy
- July 24, 2018
The first time it happened, I was shocked. (Okay–naïve too, but shocked). “What did I do wrong?” I wondered. “Wasn’t…
Read MoreCategory Archives: Bad Clients
Dispose of Delinquents and Deadbeats
- February 8, 2017
Avoid taking on such clients, and establish penalties if they slip through your net. Delinquent clients are like an acid…
Read MoreRecalibrating Your Deadbeat Meter
- August 18, 2016
Trying to collect on a delinquent debt is rarely a profitable experience – in any sense of the word. You…
Read MoreIsn’t it Time You Learned to Keep 100% of Your Fee… Every Time?
- July 6, 2015
I used to get so angry when things wouldn’t work out with a client. You know the type: they get…
Read MoreWhen to Close the Barn Door (on Delinquent Clients)
- June 23, 2015
My college roommate, Jenny, called me at the end of an aggravating day at her graphic design firm – to…
Read MoreTurning Deadbeats into Doves
- June 12, 2015
The Thursday morning started calmly enough. In the office early, a fresh cup of steaming coffee by my side, I…
Read MoreProfiles of the Top 5 Problem Clients
- June 9, 2015
A key factor in getting paid by your clients is taking on the right clients to begin with. Yet, even…
Read More7 Steps to Minimizing Your Slow-Paying Client List
- May 12, 2015
In today’s turbulent economy, a slow-paying client can generate more anxiety and frustration for your company than a no-paying client.…
Read MoreHow can I collect money owed for work completed?
- March 11, 2015
Q.: I recently started a janitorial cleaning business. Our first job was subcontracted from another cleaning business. We completed three…
Read MoreWhen can I charge interest on late payments?
- March 10, 2015
Q.: I own a pet-sitting business. Can I charge interest to my clients if they don’t pay within, say, a…
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