Tag Archives: difficult clients

How can you spot “PITA Problems” before they start?

In the last few videos, I’ve been talking about how to handle difficult clients. Tacking on an “aggravation surcharge” when…

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Are You Charging a PITA Tax?

Do you find your patience wearing thin with certain clients? You try to be understanding—particularly in the time of COVID.…

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Profiles of the Top 5 Problem Clients

A key factor in getting paid by your clients is taking on the right clients to begin with. Yet, even…

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