Tag Archives: PITA tax

What Can You Do When a Client “Ghosts” You?

As a professional service provider, there are few things more frustrating than trying – and wanting – to serve your…

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How can you spot “PITA Problems” before they start?

In the last few videos, I’ve been talking about how to handle difficult clients. Tacking on an “aggravation surcharge” when…

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How Do You Talk “PITA” with Your Clients?

Since I started talking about difficult, or “PITA” clients, I’ve gotten lots of questions about how to do it ……

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How Can You Charge a PITA Tax?

A PITA Tax is an aggravation surcharge. It’s an extra charge you add to your fees if a client demands…

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Are You Charging a PITA Tax?

Do you find your patience wearing thin with certain clients? You try to be understanding—particularly in the time of COVID.…

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