Tag Archives: trouble with small business clients

How much does people-pleasing cost your business?

• March 24, 2021
• By Nina Kaufman, Esq.

In a single week, I ran into two nearly-identical situations with coaching clients. They both were trying SO hard bend…

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Are you a Friendly Professional … or a Professional Friend?

• February 9, 2021
• By Nina Kaufman, Esq.

How to you handle long-term clients who try to wangle freebies from you? Like, Can we talk off the meter?…

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What can you do about ANGRY clients?

• January 12, 2021
• By Nina Kaufman, Esq.

If you’ve been in business for any length of time, you know that angry clients are a huge headache. Not…

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