Category Archives: Good Clients

How Entrepreneurs Should Write a Business Contract

I don’t advocate that entrepreneurs treat their legal work as a DIY project. And neither does California attorney Nina Yablok.…

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JackRabbit Sports: An example of good customer service

When was the last time you had a good customer service experience? I mean really good customer service — memorable,…

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Why Online Businesses Need Contracts, Too

Last month, the Federal District Court in Brooklyn, N.Y., decided a case involving a dispute between a purchaser and a…

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Completely Satisfied Customers: Dreamland or Doable?

“Completely satisfied customers” seems to be a perfectionist standard of mythic proportions.  But Joe Calloway on FuelNet reveals that there…

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