Are you a Friendly Professional … or a Professional Friend?
- February 9, 2021
How to you handle long-term clients who try to wangle freebies from you? Like, Can we talk off the meter?…
Read MoreTag Archives: small business clients
What can you do about ANGRY clients?
- January 12, 2021
If you’ve been in business for any length of time, you know that angry clients are a huge headache. Not…
Read MoreWill this be the year you earn what you deserve?
- December 22, 2020
Did you know …? … One of the best places to find a better way to run your business is…
Read MoreWhen You Can’t Go to Sea … Mend Your Nets
- November 3, 2020
2020 has made lots of my consulting clients feel like Rocky Balboa in the 15th round with Apollo Creed. Beaten…
Read MoreWhat Can You Do When a Client “Ghosts” You?
- October 26, 2020
As a professional service provider, there are few things more frustrating than trying – and wanting – to serve your…
Read MoreOne thing the VP Debates teach us about serving clients
- October 12, 2020
Regardless of which candidate you think did a better job, which one’s policies you think make more sense, or which…
Read MoreHow Do You Talk “PITA” with Your Clients?
- September 29, 2020
Since I started talking about difficult, or “PITA” clients, I’ve gotten lots of questions about how to do it ……
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