Category Archives: Clients

Your Client Base: Silk Purses or Sows’ Ears?

Are we taking whatever walks through the door because we’re afraid there won’t be another piece of business .  . …

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3 Simple Tactics to Work LESS and Boost Cash Flow by 30%

Are you working all hours but not seeing the financial payoff? There’s a reason this happens so often to service…

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3 Ways to Raise Fees without Losing Clients

I’ve worked with many business professionals who really wanted to raise their fees. But they were concerned about losing clients,…

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Five Rules for Collecting Late Payments

Let’s face it: Once you’re headed to the courthouse to collect a bad debt, you’ve lost. Lost, because you rarely,…

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How much does people-pleasing cost your business?

In a single week, I ran into two nearly-identical situations with coaching clients. They both were trying SO hard bend…

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How can you attract a better class of client?

The pandemic has given us all an opportunity to ask the big questions of our business. Do we like our…

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A Lesson from my Aunt June ….

My aunt, June Anderson, was a brilliant award-winning textile designer in the ‘60s, ‘70s, and ‘80s. I’ll never forget the…

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Should You Charge an Initial Consultation Fee?

On the plus side, they can be a way to get business, and come across as a caring professional. On…

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Are you a Friendly Professional … or a Professional Friend?

How to you handle long-term clients who try to wangle freebies from you? Like, Can we talk off the meter?…

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How Can You Stop Working For Free?

Ever had client prospects want you to work for free? Maybe they DM you through Facebook or LinkedIn with I…

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